Maissa Umroh Tour Travel Surabaya

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Privacy

Privacy Policy
Updated at 2023-08-14
Maissa. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy
Policy explains how your personal information is collected, used, and disclosed by Maissa.
 
This Privacy Policy applies to our website, Maissa.id , and its associated subdomains (collectively, our
“Service”) alongside our application, Maissa. By accessing or using our Service, you signify that you have
read, understood, and agree to our collection, storage, use, and disclosure of your personal information as
described in this Privacy Policy and our Terms of Service.
 
Definitions and key terms
For this Privacy Policy:
Cookie: small amount of data generated by a website and saved by your web browser. It is used to
identify your browser, provide analytics, remember information about you such as your language preference or login
information.
Company: when this policy mentions “Company,” “we,” “us,” or
“our,” it refers to Maissa, Ruko Manyar Garden Regency Kav 30 Jl Nginden Semolo No 109 Surabaya that is responsible for your information under this Privacy Policy.
Country: where Maissa or the owners/founders of Maissa are based, in this case is Indonesia.
Customer: refers to the company, organization or person that signs up to use the Maissa Service to
manage the relationships with your consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can
be used to visit Maissa and use the services.
IP address: Every device connected to the Internet is assigned a number known as an Internet
protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to
identify the location from which a device is connecting to the Internet.
Personnel: refers to those individuals who are employed by Maissa or are under contract to perform a
service on behalf of one of the parties.
Personal Data: any information that directly, indirectly, or in connection with other
information – including a personal identification number – allows for the identification or identifiability of a
natural person.
Service: refers to the service provided by Maissa as described in the relative terms (if available)
and on this platform.
Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners,
and others who provide our content or whose products or services we think may interest you.
Website: Maissa’s site, which can be accessed via this URL: Maissa.id.
You: a person or entity that is registered with Maissa to use the Services.
 
 
What Information Do We Collect?
We collect information from you when you visit our service, register, place an order, subscribe to our newsletter,
respond to a survey or fill a out a form.
 
Name / Username
Phone Numbers
Email Addresses
Mailing Addresses
Password
We also collect information from mobile devices for a better user experience, although these features are completely
optional:
 
How Do We Use The Information We Collect?
 
Any of the information we collect from you may be used in one of the following ways:
 
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our service (we continually strive to improve our service offerings based on the information and feedback
we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests
and support needs)
To process transactions
To administer a contest, promotion, survey or other site feature
To send periodic emails
 
When do we use customer information from third parties?
 
We receive some information from the third parties when you contact us. For example, when you submit your email
address to us to show interest in becoming our customer, we receive information from a third party that provides
automated fraud detection services to us. We also occasionally collect information that is made publicly available
on social media websites. You can control how much of your information social media websites make public by visiting
these websites and changing your privacy settings.
 
Do we share the information we collect with third parties?
 
We may share the information that we collect, both personal and non-personal, with third parties such as advertisers,
contest sponsors, promotional and marketing partners, and others who provide our content or whose products or
services we think may interest you. We may also share it with our current and future affiliated companies and
business partners, and if we if are involved in a merger, asset sale or other business reorganization, we may also
share or transfer your personal and non-personal information to our successors-in-interest.
 
We may engage trusted third party service providers to perform functions and provide services to us, such as hosting
and maintaining our servers and our service, database storage and management, e-mail management, storage marketing,
credit card processing, customer service and fulfilling orders for products and services you may purchase through
our platform. We will likely share your personal information, and possibly some non-personal information, with these
third parties to enable them to perform these services for us and for you.
 
We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as
web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to
estimate general location and other technographics such as connection speed, whether you have visited the service in
a shared location, and type of device used to visit the service. They may aggregate information about our
advertising and what you see on the service and then provide auditing, research and reporting for us and our
advertisers.
 
We may also disclose personal and non-personal information about you to government or law enforcement officials or
private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal
process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the
public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise
comply with applicable court orders, laws, rules and regulations.
 
Where and when is information collected from customers and end
users?

We will collect personal information that you submit to us. We may also receive personal information about you from
third parties as described above.
 
How Do We Use Your Email Address?
By submitting your email address on this both, you agree to receive emails from us. You can cancel your participation
in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included
in the respective email. We only send emails to people who have authorized us to contact them, either directly, or
through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By
submitting your email address, you also agree to allow us to use your email address for customer audience targeting
on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive
communications from us. Email addresses submitted only through the order processing page will be used for the sole
purpose of sending you information and updates pertaining to your order. If, however, you have provided the same
email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any
time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the
bottom of each email.
 
Could my information be transferred to other countries?
We are incorporated in Indonesia. Information collected via our website, through direct interactions with you, or
from use of our help services may be transferred from time to time to our offices or personnel, or to third parties,
located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not
have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by
applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such
information.
 
Is the information collected through our service secure?
We take precautions to protect the security of your information. We have physical, electronic, and managerial
procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your
information. However, neither people nor security systems are foolproof, including encryption systems. In addition,
people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable
efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes
any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the
standards used to measure our compliance with that duty.
 
Can update or correct my information?
The rights you have to request updates or corrections to the information we collect depend on your relationship with
us. Personnel may update or correct their information as detailed in our internal company employment policies.
Customers have the right to request the restriction of certain uses and disclosures of personally identifiable
information as follows. You can contact us in order to (1) update or correct your personally identifiable
information, (2) change your preferences with respect to communications and other information you receive from us,
or (3) delete the personally identifiable information maintained about you on our systems (subject to the following
paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on
other information that we maintain, or information that we have provided to third parties in accordance with this
Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may
take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile
access or making corrections. You are responsible for maintaining the secrecy of your unique password and account
information at all times. You should be aware that it is not technologically possible to remove each and every
record of the information you have provided to us from our system. The need to back up our systems to protect
information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will
be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored
in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as
appropriate, as soon as and to the extent reasonably and technically practicable. If you are an end user and wish to
update, delete, or receive any information we have about you, you may do so by contacting the organization of which
you are a customer.
 
Personnel
If you are one of our workers or applicants, we collect information you voluntarily provide to us. We use the
information collected for Human Resources purposes in order to administer benefits to workers and screen applicants.
You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to
communications and other information you receive from us, or (3) receive a record of the information we have
relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we
maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such
update, correction, change or deletion.
 
Sale of Business
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all
or substantially all of the assets of us or any of its Corporate Affiliates (as defined herein), or that portion of
us or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business
or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided
that the third party agrees to adhere to the terms of this Privacy Policy.
 
Affiliates
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of
this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly
controls, is controlled by or is under common control with us, whether by ownership or otherwise. Any information
relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in
accordance with the terms of this Privacy Policy.
 
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide service to you and fulfill the purposes described in
this policy. This is also the case for anyone that we share your information with and who carries out services on
our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our
legal or regulatory obligations, we’l either remove it from our systems or depersonalize it so that we can’t
identify you.
 
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an
order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied
sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our
Payment gateway providers database only to be accessible by those authorized with special access rights to such
systems, and are required to keep the information confidential. After a transaction, your private information
(credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or
warrant the absolute security of any information you transmit to us or guarantee that your information on the
Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or
managerial safeguards.
 
Governing Law
The laws of Indonesia, excluding its conflicts of law rules, shall govern this Agreement and your use of our service.
Your use of our service may also be subject to other local, state, national, or international laws.
 
Your Consent
By using our service, registering an account, or making a purchase, you consent to this Privacy Policy.
 
Links to Other Websites
This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or
controlled by Maissa. We are not responsible for the content, accuracy or opinions expressed in such websites, and
such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that
when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your
browsing and interaction on any other website, including those that have a link on our platform, is subject to that
website’s own rules and policies. Such third parties may use their own cookies or other methods to collect
information about you.
 
Cookies
We use “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of
data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that
you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies,
you may not be able to access functionality on our website correctly or at all. We never place Personally
Identifiable Information in Cookies.
 
Remarketing Services
We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) is the practice
of serving ads across the internet to people who have already visited your website. It allows your company to seem
like they’re “following” people around the internet by serving ads on the websites and platforms they
use most.
Kids’ Privacy
We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from
anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with
Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age
of 13 without verification of parental consent, We take steps to remove that information from our servers.
 
Changes To Our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy
modification date below.
 
Third-Party Services
We may display, include or make available third-party content (including data, information, applications and other
products services) or provide links to third-party websites or services (“Third- Party Services”).
You acknowledge and agree that we shall not be responsible for any Third-Party Services, including their accuracy,
completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. We
do not assume and shall not have any liability or responsibility to you or any other person or entity for any
Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them
entirely at your own risk and subject to such third parties’ terms and conditions.
 
Facebook Pixel
Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding
the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people.
Facebook pixel may collect information from your device when you use the service. Facebook pixel collects
information that is held in accordance with its Privacy Policy.
 
Tracking Technologies
Google Maps APIs
Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions,
display live data synching with location, plan routes, or create a mashup just to name a few. Google Maps API may
collect information from You and from Your Device for security purposes. Google Maps API collects information that
is held in accordance with its Privacy Policy.
Cookies
We use Cookies to enhance the performance and functionality of our service but are non-essential to their use.
However, without these cookies, certain functionality like videos may become unavailable or you would be required to
enter your login details every time you visit our service as we would not be able to remember that you had logged in
previously.
Local Storage
Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side
data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no
information stored in the HTTP request header.
Sessions
We use “Sessions” to identify the areas of our website that you have visited. A Session is a small piece of
data stored on your computer or mobile device by your web browser.

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